An order can only be returned within 14 days of the purchase or 14 days from the delivered date, whichever is longer. In the event of returning an item, the shipping costs associated with the return will be charged to the customer. After we have received the returned item(s), we will refund the item at its purchased price as soon as possible but no later than within a period of 14 days after receipt of the returned item(s) on the invoice you provided. Returns will only be processed once items have been returned in condition deemed acceptable by us.
Items cannot be exchanged and / or returned when:
- They are used or damaged and / or modifications have been made by the customer
- The original order documentation is missing
- Items that have been returned too late
In the above situations, the return shipment will not be accepted and we will not refund the purchase amount.