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Delivery

Information regarding our delivery services

Delivery

The standard lead time for deliveries on many stocked products is between 2-5 working days dependent on scheduling and number of delivery loads required. Generally, you will be notified by our transport team of an expected delivery day. Deliveries may arrive between 8:00am – 5:00pm, Mon-Fri (excluding Bank Holidays). Lead times may vary dependent on the products ordered.

We cannot provide a specific timeslot, however, we will try to adhere to requests such as delivering goods either AM (8:00 am – 12:00 pm) or PM (12:00 pm – 5:00 pm) and requests relating to sites that may open / close at irregular times.

Unless agreed otherwise, the customer is responsible for offloading the vehicle as standard. However, we do have many vehicles capable of offloading goods, if you require an offloading service please enquire with the sales office.

Questions

Does someone need to be present at the delivery address?

Yes. Please ensure someone is on-site at the agreed date of delivery to receive and sign for the order.

Can someone notify me before making a delivery?

Yes. On request, our depots can give you a courtesy call shortly before you can expect to receive your delivery.